Privacy Policy

Your privacy and data protection are important to us

Last Updated: January 2024

Blaze Storm Quivar Architecture ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website or email
  • Request a consultation or project quote
  • Subscribe to our newsletter or communications
  • Engage our architectural services
  • Participate in surveys or feedback forms

This information may include:

  • Name and contact information (email, phone number, address)
  • Project details and requirements
  • Property information
  • Financial information related to project budgets
  • Communications and correspondence with our firm
1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website or source
  • Click data and navigation patterns

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and deliver architectural services you request
  • To respond to your inquiries and communicate with you
  • To prepare project proposals and consultations
  • To manage and execute design projects
  • To send you updates, newsletters, and marketing communications (with your consent)
  • To improve our website and services
  • To comply with legal obligations and professional standards
  • To maintain business records and documentation
  • To analyze website usage and optimize user experience

3. Information Sharing and Disclosure

We may share your information with:

3.1 Service Providers

We may share information with third-party service providers who assist us in:

  • Engineering and consulting services
  • Construction and building contractors
  • Technical specialists and consultants
  • IT and website hosting services
  • Payment processing
  • Professional advisors (legal, accounting)
3.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Enforce our terms and conditions
  • Protect our rights, property, or safety
  • Meet regulatory requirements and building code compliance
3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure server infrastructure and encrypted data transmission
  • Access controls and authentication procedures
  • Regular security assessments and updates
  • Employee training on data protection
  • Secure file storage and backup systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website functionality and performance
  • Provide personalized content and recommendations
  • Analyze traffic and user behavior

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

6. Your Privacy Rights

Under Canadian privacy laws (PIPEDA), you have the following rights:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Withdrawal of Consent: Withdraw consent for data processing where applicable
  • Data Portability: Request a copy of your data in a portable format
  • Complaint: Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

  • The nature of the information and purpose of collection
  • Legal and regulatory requirements
  • Professional practice standards and record-keeping obligations
  • Project documentation requirements (typically 7-10 years)
  • Potential legal claims or disputes

8. Third-Party Websites

Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Canada, including the United States. These countries may have different data protection laws. We take appropriate measures to ensure your information receives adequate protection in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending email notifications for significant changes (if applicable)

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Blaze Storm Quivar Architecture

Address:
1247 Queen Street West, Suite 405
Toronto, ON M6K 1L3
Canada

Phone: (416) 555-7829

Email: info@blazestormquivar.info

We will respond to your inquiry within 30 days as required by PIPEDA.

13. Consent

By using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. For sensitive personal information, we will obtain your express consent.

You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions and reasonable notice.

Have Questions About Our Privacy Practices?

We're here to help. Contact us for any privacy-related inquiries or concerns.

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